FAQ
We are happy to help and answer any questions you have. To answer you questions even quicker, we've written down a number of questions with their answers below.
Our devices have been developed for people with limited arm, hand and/or finger function cause by a musular disease, SCI, spasms, neurological diseases or aging. Our arm supports are also well suited to provide ergonomic support while at work, for example when working on a computer, painting or production. Our website provides information on all our devices, their usage and the possibilities they provide. Feel free to ask if you have any further questions.
Which devices would suite you most, depends entirely on your personal situation, what you aim to achieve with an assistive device and your capabilities. Read the information about our devices carefully to learn more about them. If you have any questions, you can always contact us.
To see if the iFLOAT would have the desired effect, you can perform a ‘sleeve test’. To perform the sleeve test, hold up your forearm by having someone pull on your sleeve. If you’re able to perform all the activities you would like to, while being supported, the iFLOAT will suit your needs. If not, there might by alternative possibilities/solutions.
Our products are made to order, ensuring the quality and reliability of every device. This does mean it might take a little longer before we're able to ship it off. Our expected delivery time is approximately 4 weeks.
Yes, you most definitely can! We offer a two week trial period on all devices after purchase, with the exception of the iARM. If you return the device within two weeks in its original packaging and in as new condition, we will refund the entire purchase.